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Keeping healthy

Essential information to enjoy to ensure a safe & enjoyable visit

We are so excited to be welcoming you back into The Lane. Things may look a little different from when you last visited us, but we look forward to sharing the magic of live performance with you once again.

  • Consider travel options

    Consider your travel options and use a car, motorcycle, bicycle or walk to the theatre where possible, in accordance with the current UK Government guidance.

  • Pack your face covering

    During your visit we are asking you to wear a face covering at all times, except when eating and drinking.

  • NHS Test and Trace App

    Please download the NHS Test and Trace app ready for your arrival at the theatre.

  • Ticket check

    If you're attending a show, please check your ticket for your entry time, we are staggering entrance times to minimise queuing.

  • Enhanced cleaning

    Rest assured, The Lane is professionally cleaned on a continual basis. Common contact surfaces and toilet facilities are regularly sanitised by our on-site cleaning team.

  • Ventilation

    The Lane is equipped with mechanical ventilation systems which introduce fresh, filtered air, none of which is recirculated.

  • In-seat service

    To minimise queuing and physical contact we are offering in-seat ordering and delivery service.

  • Contactless payment and collections

    We’ve installed protective screens and introduced payment technology to allow for contactless purchases at our bars and retail outlets. Look out for designated pick up points where you can collect online orders. We are unable to accept cash payments at this time.

  • Our team are here to help

    Our staff will be on hand during your visit to provide guidance around the theatre. If you have any questions or feedback on your experience, don’t hesitate to chat to one of them.

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